Friday, October 01, 2010

Dock this

The London docklands seemed a tiny, perfect concrete adventure playground. Buenos Aires port, once the conduit for a continent's wealth, was reminscent of a couple of scattered building blocks. The Tokyo docks, in their wide inconceivable vastness, lay before us.

Our mission: to collect items shipped from London two months earlier.

Several different subway lines and a monorail that coasts along a riverside deposited us two hours later before the yawning impersonal greyness of DOCKLAND. Giant buildings in the distance loomed like some kind of industrial Mordor. We trudged through sticky humidity, through a landscape not intended for pedestrians. In fact, we were the only ones. Trucks and shiny lorries sped past. We passed large empty parks, tracts of greenery supposed to relieve the desolate wasteland, but in fact making it all the more desperate. Like trying to tackle India's starving children with one bag of doughnuts.

Hours of hunger and thirst staggered by. No friendly bedouins about to toss us a canteen of water. We found ourselves in a dizzying wonderland of multicoloured cargo containers. Memories of The Wire Season 2 flashed before our dilated pupils. Could one of them be filled with dead Ukrainian prostitutes? Chance would be a fine thing. Several attempts to get directions resulted in blank looks or, worse, lengthy, tortuous attempts to answer a question to which it was quickly apparent no-one knew the answer. Awkward silences ensued. In-fighting sparked up. Where would it all end?

And then we found it. Seino Logix. A boxy office wedged in the crevice of a warehouse complex the size of East Anglia. Who were these people? Port handling, cargo collection? Import middlemen? Not sure. We had already paid the shipping company but this was a separate matter, apparently.



Those who have seen Kurosawa's film Ikiru, a critique of Japanese bureaucracy made in 1952, will be surprised that in 2010 the offices look EXACTLY THE SAME. Stacks of papers and dreary resigned facial expressions. There were no computers in 1952 but if there were you can be sure they wouldn't have been changed. Antique IBMs of that nondescript dirty grey colour and gigantic prehistoric monitors. Japan is not the hi-tec paradise envisioned by generations of manga artists. People bustled around fending off all work thrown their way like cartoon ninjas using breakfast trays to repel shuriken stars.

First we were charged US$ 140. More than we'd paid for the shipping. Why? Seino Logix had been kind enough to transport our stuff to their office and issue the paperwork. It's true the paperwork was obscenely copious but printing costs don't really come up to that sum. Well the transportation then - it would have been extremely useful had we not discovered we'd have to transfer it back to Customs ourselves to get it inspected.

Remonstrations and exasperated protests were met with repeated apologies. The Japanese apology, extremely apologetic in tone, actually has "Fuck you" as its rough translation.

Ok, we have to take the stuff that we've paid to have shipped here to Customs ourselves. Fine. It's a hassle, so just give us the stuff and we'll get it over with. No, you can't have the stuff. Why not? You have to go to Customs to get permission. And then come back to get the stuff. And then go back to Customs to get it inspected.

So what are we paying you for?

You'd better pay or we'll torch your boxes of crap and piss on the cinders.

Oh right, sorry.

A whole day passed in toing and froing through the docklands with and without enormous boxes of stuff, convoluted taxis, nowhere to buy food and but a setting sun over a monochrome horizon to elevate the spirit.

1 comment:

Yoav Segal said...

I'm so Fuck you for you!